Need a hand, mage?
Found a bug, have a question, or want to suggest a feature? We read every message and we're happy to help.
Email Us
Response Time
We typically reply within 24–48 hours
Bug Reports
Include your device model and iOS version
Frequently Asked Questions
How do I attack? There's no fire button.
Your hero's primary weapon attacks automatically. Use the movement control to dodge and position, then charge and aim your hero's signature skill when it matters.
How do I unlock heroes and weapons?
Gold earned during runs is banked between games. Use it to unlock the Wind Archer, Rift Knight, and new weapons for each hero. Hero bundles are also available as optional in-app purchases.
Do I keep my upgrades after I die?
Level-up boons last only for the current run. Banked gold, unlocked heroes and weapons, and permanent meta upgrades carry over to future runs.
Do I need an account?
No Dungeon Rift account is required. Game progress is saved on your device. Game Center sign-in is optional and is used for global and friends leaderboards.
How do I change difficulty, sound, or vibration?
Open Settings from the main menu to change difficulty, music, effects, voice, and haptics. Quick audio and vibration controls are also available from pause.
The game runs slow or crashes — what can I do?
Try closing other apps and restarting your device. If it persists, email us your device model and iOS version and we'll investigate quickly.